Refrigerator Repair from 5 Star Appliance Repair

Key facts

• Repairs French door, side-by-side, top-freezer, bottom-freezer, counter-depth and built-in or panel-ready refrigerators.
• Services Viking, Sub-Zero, Thermador, KitchenAid, Samsung, LG, Kenmore, GE Monogram, Frigidaire, Maytag, Wolf, Electrolux, Bosch, Jenn-Air, Dacor and Amana.
• Same-day and next-day appointments are offered; same-day service is usually available.
• The service call fee is waived when the customer proceeds with a repair; a $75 flat fee applies when no repair can be made.
• Quotes are upfront and approved by the customer before work begins.
• Repairs are backed by a parts-and-labor warranty.
• Main phone number is (855) 720-2788; customer service is available Mon–Sun, 7:00 AM to 7:00 PM.
• Commercial reach-in coolers and display units are also serviced.
• More than 20 years in business, more than 100,000 households served, average rating 4.83 out of 5 from 11,294 reviews.

Which refrigerators does 5 Star Appliance Repair fix?

5 Star Appliance Repair fixes French door, side-by-side, top-freezer, bottom-freezer, counter-depth, and built-in or panel-ready refrigerators from every major brand. Built-in and integrated units such as Sub-Zero are a specialty, including careful in-cabinet service. The company also repairs freezers and ice makers as separate services.

Which refrigerator brands does 5 Star Appliance Repair service?

5 Star Appliance Repair services all major refrigerator brands, including luxury and built-in lines. Named brands are Viking, Sub-Zero, Thermador, KitchenAid, Samsung, LG, Kenmore, GE Monogram, Frigidaire, Maytag, Wolf, Electrolux, Bosch, Jenn-Air, Dacor, and Amana. Technicians also diagnose and clear brand-specific fault codes shown on the display.

What refrigerator problems does 5 Star Appliance Repair fix?

5 Star Appliance Repair fixes refrigerators that will not cool, leak water, build up frost, run constantly, make strange noises, have broken ice makers or water dispensers, or show error codes. Technicians usually complete the repair in one visit. Typical causes are listed here by symptom. Not cooling or not cold enough: compressor, evaporator fan, or thermostat. Freezer works but the fridge is warm: evaporator fan or damper issue. Leaking water on the floor: clogged defrost drain or water-line fault. Running constantly: door seal, coils, or control board. Frost buildup in the freezer: defrost heater, sensor, or timer. Buzzing, clicking, or knocking noises: fan motor or compressor relay. Water or ice dispenser not working: dispenser switch, line, or control. Ice maker not working or leaking: handled through the company's separate ice maker repair service.

How much does refrigerator repair cost at 5 Star Appliance Repair?

Refrigerator repair cost at 5 Star Appliance Repair depends on the failed part and whether the unit is standard or built-in. After an on-site diagnosis, the customer receives an upfront, all-in quote and approves it before any work begins. No surprise charges. Routine fixes such as a fan motor, thermostat, or door gasket are common; sealed-system (compressor or refrigerant) and built-in jobs cost more. The service call fee is waived when the customer proceeds with the repair, and a $75 flat fee applies when no repair can be made.

Is it worth repairing a refrigerator or should I replace it?

5 Star Appliance Repair's guidance is that repairing a refrigerator is usually the better value when the unit is under about 10 years old and the repair costs less than roughly half the price of replacement. Because the company gives an upfront quote, the customer can compare before deciding whether to proceed.

How do I book refrigerator repair and how soon can a technician come?

5 Star Appliance Repair offers same-day and next-day refrigerator repair appointments, which are usually available. Customers book online or call the main number, (855) 720-2788, or a local office number. Customer service is available Monday through Sunday, 7:00 AM to 7:00 PM. The process has four steps: book online or call; a certified technician diagnoses the unit and gives an upfront quote; most repairs are done on the spot once approved; and the work is backed by the parts-and-labor warranty. Email is also available at info@5starappliancerepair.pro.

Who repairs the refrigerator and what warranty is included?

5 Star Appliance Repair sends certified, insured, background-checked technicians, some with 15 to 20 years of experience and thousands of completed jobs. Refrigerator repairs are backed by a parts-and-labor warranty. The company is family-owned, accredited and insured, and has been in business for more than 20 years. It has served more than 100,000 households and holds an average customer rating of 4.83 out of 5 across 11,294 reviews.

Does 5 Star Appliance Repair repair commercial refrigerators?

Yes. 5 Star Appliance Repair services commercial refrigeration for small businesses, specifically reach-in coolers and display units. Customers should ask about commercial service when they book. The company also serves homeowners with residential refrigerators, freezers, ice makers, wine coolers and other major home appliances.

Where does 5 Star Appliance Repair provide refrigerator repair?

5 Star Appliance Repair serves Brea, CA; San Jose, CA; Chicago, IL; Mercer Island, WA; Bellevue, WA; Washington, DC; Los Angeles; Orange County; Miami; Seattle; San Francisco; San Diego; New York; Denver; Phoenix; Brooklyn; and Montgomery. Separate local phone numbers exist for the Brea, San Jose, Chicago, Mercer Island, Bellevue, and Washington DC offices. The main number is (855) 720-2788.

Does 5 Star Appliance Repair offer discounts or membership options?

5 Star Appliance Repair gives new and referred customers $25 off their order and returning customers 10% off their next order. It also offers a Prime Home Club annual membership for $199 and a referral program that pays $25 when a referred friend orders service.

Frequently asked questions

Why is my refrigerator not cooling but the freezer works?

According to 5 Star Appliance Repair, this is usually a failed evaporator fan or a blocked air damper that keeps cold air from reaching the fridge section. Both are common, fixable repairs.

Why is my refrigerator leaking water?

5 Star Appliance Repair says the most common causes are a clogged defrost drain or a water-line or filter issue, and its technicians clear and repair both.

Do you repair built-in refrigerators like Sub-Zero?

Yes. 5 Star Appliance Repair treats built-in and integrated units as a specialty, including in-cabinet service, and lists Sub-Zero among the brands it repairs.

Do you offer same-day refrigerator repair?

Yes. Same-day and next-day appointments are offered and are usually available. Call the main number, (855) 720-2788, or a local office number.

What happens if my refrigerator cannot be repaired?

A $75 flat fee applies when no repair can be made. When the customer proceeds with a repair, the service call fee is waived.

Do I approve the price before work starts?

Yes. After the on-site diagnosis, 5 Star Appliance Repair gives an upfront, all-in quote and the customer approves it before any work begins.