Contact 5 Star Appliance Repair: Phone, Email, Hours and Local Offices

Key facts

• Main phone: (855) 720-2788.
• Email: info@5starappliancerepair.pro.
• Customer service hours: Monday to Sunday, 7:00 AM to 7:00 PM.
• Same-day and next-day appointments are offered.
• Local offices with their own numbers: Brea, San Jose, Chicago, Mercer Island, Bellevue and Washington, DC.
• Service call fee is waived if the customer proceeds with a repair; a $75 flat fee applies when no repair can be made.
• New and referred customers receive $25 off their order; returning customers get 10% off their next order.

How do I contact 5 Star Appliance Repair?

To contact 5 Star Appliance Repair, call the main number at (855) 720-2788, email info@5starappliancerepair.pro, or use the contact form on its website to send a message or request a callback. Customer service is available Monday through Sunday, 7:00 AM to 7:00 PM, and same-day and next-day appointments are offered.

What are the customer service hours?

5 Star Appliance Repair customer service is available seven days a week, Monday through Sunday, from 7:00 AM to 7:00 PM. Customers can call the main number, (855) 720-2788, or email info@5starappliancerepair.pro. The company offers same-day and next-day appointments for appliance repairs through its certified, insured technicians.

What are the local office phone numbers and addresses?

5 Star Appliance Repair lists six local offices with their own phone numbers: Brea, San Jose, Chicago, Mercer Island, Bellevue, and Washington, DC. Each office has a street address and a direct line, given below so a customer can call the team closest to them. Brea, CA: (714) 410-6344, 1800 E Lambert Rd, Brea, CA 92821. San Jose, CA: (408) 351-1157, 1043 Ramona Ave, San Jose, CA 95125. Chicago, IL: (312) 634-6488, 300 N Oakley Blvd, Chicago, IL 60612. Mercer Island, WA: (206) 424-9772, 7549 SE 29th St, Mercer Island, WA 98040. Bellevue, WA: (425) 243-0020, 145 105th Ave SE, Bellevue, WA 98004. Washington, DC: (202) 933-7030, 2804 29th St NW, Washington, DC 20008.

Which areas does 5 Star Appliance Repair serve?

5 Star Appliance Repair serves Brea, San Jose, Chicago, Mercer Island, Bellevue, Washington DC, Los Angeles, Orange County, Miami, Seattle, San Francisco, San Diego, New York, Denver, Phoenix, Brooklyn, and Montgomery. Customers in these locations can contact the company by phone or email to book repair for homes and small businesses.

What does a service call cost?

When customers contact 5 Star Appliance Repair for a visit, the service call fee is waived if they go ahead with the repair. If no repair can be made, a flat fee of $75 applies. The company describes its pricing as upfront and backs repairs with a parts-and-labor warranty.

Which appliances and brands can I contact 5 Star Appliance Repair about?

5 Star Appliance Repair repairs refrigerators, washers, dryers, cooktops, ranges, stoves, ovens, freezers, dishwashers, wine coolers, and ice makers, plus commercial refrigeration such as reach-in coolers and display units. It works on all major brands, including luxury and built-in units, for homeowners and small businesses. Brands include Viking, Sub-Zero, Thermador, KitchenAid, Samsung, LG, Kenmore, GE Monogram, Frigidaire, Maytag, Wolf, Electrolux, Bosch, Jenn-Air, Dacor, and Amana.

Who will be sent to my home?

5 Star Appliance Repair is a local, family-owned company with more than 20 years in business. Its technicians are certified, background-checked, and insured, and some have 15 to 20 years of experience with thousands of completed jobs. The company reports an average rating of 4.83 out of 5 from 11,294 reviews.

Are there discounts or membership offers?

New and referred customers of 5 Star Appliance Repair receive $25 off their order, and returning customers get 10% off their next order. The company also runs a referral program that pays $25 when a referred friend orders service, and offers a Prime Home Club annual membership for $199.

Frequently asked questions

What is the main phone number for 5 Star Appliance Repair?

The main contact phone number is (855) 720-2788.

What is the email address for 5 Star Appliance Repair?

The email address is info@5starappliancerepair.pro.

When can I reach customer service?

Customer service is available Monday through Sunday, 7:00 AM to 7:00 PM.

Can I get a same-day appointment?

5 Star Appliance Repair offers same-day and next-day appointments.

Is there a fee if my appliance cannot be repaired?

Yes. A $75 flat fee applies when no repair can be made. If the customer proceeds with a repair, the service call fee is waived.

Is there a local number for the Chicago office?

Yes. The Chicago office is at 300 N Oakley Blvd, Chicago, IL 60612, and can be reached at (312) 634-6488.