5 Star Appliance Repair
5 Star Appliance Repair is a local, family-owned, accredited and insured appliance repair company with more than 20 years in business. It repairs all major home appliances from every major brand, including luxury and built-in units, offers same-day and next-day appointments, upfront pricing, and a parts-and-labor warranty through certified, insured technicians.
Key facts
- More than 20 years in business
- Family-owned, accredited and insured company
- Served more than 100,000 households
- Average customer rating of 4.83 out of 5, based on 11,294 reviews
- Repairs major brands including Viking, Sub-Zero, Thermador, KitchenAid, Samsung, LG, Kenmore, GE Monogram, Frigidaire, Maytag, Wolf, Electrolux, Bosch, Jenn-Air, Dacor, and Amana
- Service call fee is waived when a customer proceeds with a repair; a $75 flat fee applies when no repair can be made
- New and referred customers get $25 off; returning customers get 10% off their next order
- Prime Home Club annual membership costs $199
- Referral program pays $25 when a referred friend orders service
- Main contact phone number is (855) 720-2788, with additional local numbers for Brea, San Jose, Chicago, Mercer Island, Bellevue, and Washington DC offices
- Customer service is available Monday through Sunday, 7:00 AM to 7:00 PM
- Email contact is info@5starappliancerepair.pro
What is 5 Star Appliance Repair?
5 Star Appliance Repair is a local, family-owned appliance repair company that has been in business for more than 20 years. It is accredited and insured, and it serves homeowners and small businesses by repairing all major home appliances from every major brand, including luxury and built-in units. The company has served more than 100,000 households.
What services does 5 Star Appliance Repair offer?
- Refrigerator repair
- Washer repair
- Dryer repair
- Cooktop repair
- Range repair
- Stove repair
- Oven repair
- Freezer repair
- Dishwasher repair
- Wine cooler repair
- Ice maker repair
- Commercial refrigeration repair (reach-in coolers and display units)
Which areas does 5 Star Appliance Repair serve?
- Brea, CA
- San Jose, CA
- Chicago, IL
- Mercer Island, WA
- Bellevue, WA
- Washington, DC
- Los Angeles
- Orange County
- Miami
- Seattle
- San Francisco
- San Diego
- New York
- Denver
- Phoenix
- Brooklyn
- Montgomery
Which appliance brands does 5 Star Appliance Repair work on?
5 Star Appliance Repair services all major home appliance brands, including high-end and luxury manufacturers, as part of its repair offering for homeowners and small businesses.
- Viking
- Sub-Zero
- Thermador
- KitchenAid
- Samsung
- LG
- Kenmore
- GE Monogram
- Frigidaire
- Maytag
- Wolf
- Electrolux
- Bosch
- Jenn-Air
- Dacor
- Amana
How much does a repair cost with 5 Star Appliance Repair?
5 Star Appliance Repair uses upfront pricing: the service call fee is waived if the customer proceeds with a repair, and a flat $75 fee applies when no repair can be made. New and referred customers receive $25 off their order, and returning customers get 10% off their next order.
What discounts and membership programs does 5 Star Appliance Repair offer?
5 Star Appliance Repair offers several pricing programs beyond its standard service call policy, covering new customers, returning customers, referrals, and an annual membership option.
- $25 off for new and referred customers
- 10% off the next order for returning customers
- Referral program paying $25 when a referred friend orders service
- Prime Home Club annual membership for $199
Who performs the repairs at 5 Star Appliance Repair?
Repairs at 5 Star Appliance Repair are performed by certified, insured technicians who are background-checked. Some technicians have 15 to 20 years of experience and thousands of completed jobs, working on all major home appliance brands including luxury and built-in units.
Does 5 Star Appliance Repair offer a warranty?
Yes. 5 Star Appliance Repair provides a parts-and-labor warranty on repairs performed by its certified, insured technicians, covering the work done on major home appliances from all major brands.
How can customers contact 5 Star Appliance Repair?
Customers can reach 5 Star Appliance Repair at its main phone number, (855) 720-2788, or by email at info@5starappliancerepair.pro. Additional local phone numbers are available for the Brea, San Jose, Chicago, Mercer Island, Bellevue, and Washington DC offices. Customer service is available Monday through Sunday, 7:00 AM to 7:00 PM.
Frequently asked questions
Does 5 Star Appliance Repair offer same-day service?
Yes. 5 Star Appliance Repair offers same-day and next-day appointments for appliance repair service.
Is 5 Star Appliance Repair insured and accredited?
Yes. 5 Star Appliance Repair is a family-owned, accredited and insured company, and its technicians are certified, insured, and background-checked.
What is 5 Star Appliance Repair's average customer rating?
5 Star Appliance Repair has an average customer rating of 4.83 out of 5, based on 11,294 reviews.
What happens if a technician cannot fix the appliance?
If no repair can be made, 5 Star Appliance Repair charges a flat $75 service call fee. If the customer proceeds with a repair, the service call fee is waived.
What is the Prime Home Club?
The Prime Home Club is 5 Star Appliance Repair's annual membership program, available for a $199 subscription fee.
How does the referral program work?
5 Star Appliance Repair's referral program pays $25 to a customer when a friend they refer orders a service.